Refund Policy

Effective Date: 3/31/2025

At Shine Right we take great pride in our work. However, if you are not completely satisfied due to receiving a subpar service, please review our refund policy below.

1. Eligibility for Refunds
We offer refunds under the following conditions:

1.    The refund request is made within 14 days of service completion.

2.    The service provided was not performed to reasonable professional standards.

3.    You provide specific details and, if possible, supporting evidence (e.g., photos) demonstrating the issue.

4.    We are given the opportunity to correct the issue before a refund is granted.

2. Non-Refundable Situations
Refunds will not be granted in the following cases:

•    The service was completed to industry standards, but preferences were not met.

•    The request is made beyond the allowed refund period.

•    The customer refuses an offered rework to correct the issue.

•    External factors (e.g., weather, new dirt accumulation) affect the results after service completion.

3. How to Request a Refund
To request a refund, please contact us at contact@shinerightne.com within 14 days of service completion with your service details, reason for the request, and any supporting evidence. We will review your request and determine whether a refund is applicable.

4. Processing Refunds
If your refund is approved:

•    Refunds will be processed within 7 business days.

•    You will receive an email confirmation once the refund is issued.

5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

6. Contact Us
If you have any questions about our refund policy, please contact us at contact@shinerightne.com